Service Training and Technical Support

Remote diagnosis: As modern vehicle systems are steadily becoming more complex, Bosch provides remote support for vehicle maintenance and repairs.

Using the KTS 560/590 or RDS 500, experienced service experts from Bosch access the vehicle remotely and perform different tasks - from updating control units to key codings and programming components such as a trailer coupling. This offers workshops an excellent solution that makes everyday work for workshops easier and more efficient.

Bosch experts access manufacturer-specific data and the latest OE technologies required for many diagnostic and service tasks.
This enables workshops to carry out complex operations independently, without the need to refer vehicles to OE workshops.
The Remote Diagnostics Service provides targeted support precisely when conventional diagnostic methods reach their limits.

Workshops benefit from

• an efficient alternative to purchasing OE equipment or commissioning OE workshops
• a high and continuously expanding market coverage
• the know-how of experienced service experts
• easy planning thanks to the option to book appointments online

Chassis Components: Trust in every turn
Decades of experience in key chassis components within braking and steering systems position Bosch as an established system partner for chassis components. Workshops and distributors can rely on Bosch as a comprehensive partner for braking, steering, and chassis solutions – supporting safety, comfort, and performance throughout the entire chassis system.

Our product range offers suitable solutions for stable driving behavior:

Control arms guide the wheel precisely and are highly resistant to impacts due to the use of robust materials.

Stabilizer links contribute to reducing body roll during cornering.

Tie rods & tie rod ends transmit steering movements precisely to support stable wheel alignment.

Bushings & ball joints damp vibrations effectively and exhibit good temperature and aging resistance thanks to OE-proven rubber compounds.

For further information, please click here:
https://www.boschaftermarket.com/de/de/ersatzteile/produkte/fahrwerkskomponenten/

The new EXPERT top performance class redefines the standards for professional users and offers you the best for the job. A complete system solution of power tools, measurement technology, and accessories, developed for the highest demands.

Top performance from a single source
EXPERT stands for more than just power and performance. Innovative features and the most advanced technology help to reduce the risk of injury and also ensure comfortable work and the best results in every application.

One system, full compatibility
The core of the system is the new EXPERT batteries and chargers, which deliver exceptional performance with advanced technology. The full compatibility with all tools in the Bosch Professional 18V System, as well as the cross-brand AmpShare Alliance, guarantees you maximum flexibility and efficiency.

The right solution, easily found
EXPERT makes the choice easier for professionals: Experience the significant extra performance of the products and use the precise user guidance to quickly find the best solution for your specific application. This allows you to make a quick and well-informed purchasing decision, so you can find the right solution for any task, no matter how demanding.

Keep pace with the growing complexity of vehicle systems. Bosch's diagnostic solutions provide the professional answer: The KTS diagnostic modules – optionally with a multimeter and oscilloscope – together with the robust DCU tablets and the ESI[tronic] software form a powerful, multi-brand system. Use them to reliably perform diagnostics, identify faults, and optimize your maintenance and repair processes.

Thanks to the modular design, the solution adapts flexibly to your needs. Choose individual components such as the KTS 560 or KTS 590 and DCU 120 or DCU 220, or opt for a pre-configured system like the KTS 960, KTS 980, KTS 465 or KTS 485. All devices are designed for everyday workshop use, are compatible with the Bosch Connected Repair Cloud, and support the future viability of your workshop through current diagnostic protocols such as PassThru.

The globally proven diagnostic software for the diagnosis, repair and maintenance of vehicles: efficient, comprehensive, simple, and fast.

• Information for over 130,000 vehicles from around 150 brands.
• Tailored to the needs of the workshop.
• Always up to date.
• Reliable hardware from Bosch.
• Experience and expertise.

The diagnostic software provides everything needed for efficient and professional vehicle diagnosis, repair and maintenance. Workshops can license the modular software packages according to their needs. The software updates automatically in the background with constantly expanding vehicle coverage, ensuring it always stays current.

Highlights:

• Launch of the new ESI[tronic] AI Assistant:
  The upcoming integration of the new AI Assistant into the ESI[tronic] software brings together the worlds of artificial intelligence and the extensive hands-on automotive expertise that Bosch has built up over many years. Troubleshooting and repair processes are significantly accelerated by an AI-based, chatbot-like search across Bosch's entire internal knowledge base and global expertise. For mechanics, this translates into fact-based AI support with a substantial reduction in troubleshooting and document search times. It acts as an intelligent dialogue partner, simplifying and accelerating the search for faults and documentation.
• Direct Access to Original Manufacturer Documents and Secure Vehicle Data:
  A key advantage of ESI[tronic] is its ability to provide direct and standardized access to the original documents of various vehicle manufacturers, eliminating the time-consuming process of searching through different manufacturer portals. Furthermore with the integrated and standardized Secure Diagnostic Access (SDA) solution, Bosch offers a central and secure gateway to protected vehicle data, ensuring that workshops can work efficiently and in compliance with manufacturer specifications. These features are crucial for modern vehicle repair and a significant advantage for our users.

The reliable vehicle assessment with the manufacturer-independent Bosch Certificate.

With the Bosch Vehicle Health Certificate, Bosch offers workshops and vehicle assessors a reliable solution for assessing the condition of vehicles manufacturer-independently. The data stored in the vehicles is read remotely from the control units, analyzed using an innovative system and merged into a vehicle-specific Bosch certificate. The service is easy to integrate into existing workshop processes and accessible via established Bosch diagnostic solutions.

The certificate can be composed modularly:

• accident history
• maintenance history
• presence of critical fault codes in the vehicle system
• presence of potential manipulation of the displayed mileage
• battery capacity (for electric vehicles)

Bosch hereby offers a comprehensive vehicle report that provides sellers and buyers on the used car market a reliable basis for negotiations. With this solution, Bosch is counteracting the lack of transparency on the used car market.

For professional camera and sensor calibration, Bosch offers workshops an overall compatible system consisting of the ESI[tronic] diagnostic software, diagnostic testers from the KTS series, and various calibration equipment around the DAS 3000 computer-controlled calibration and adjustment device.

The Bosch digital set-up process supported by the ADAS One Solution, halves the time taken to set up calibration devices for driver assistance systems. ADAS One Solution software makes vehicle preconditioning and the precise positioning of calibration equipment around the vehicle easier and faster.

Benefits at a glance:

For Camera, Radars and Lidar Sensors of all makes

• Efficiency gain due to pre-briefing of operator
• Tailored step-by-step instructions
• One Result Printout
• Single source of information
• Full ESI[tronic] integration

Also new is the universal radar reflector CTA 120, suitable for all sensor types for front and rear radar calibration, and the Doppler simulator CTA 110 for calibrating side and rear radars to ensure that the lane change assistant functions perfectly. Both systems are mounted on the DAS 3000 and aligned using the ADAS One Solution calibration software.

Your Standard: Optimal Service. Our Solution: First-Class Parts.

For professional vehicle repairs your customers can trust: Discover the world of Bosch spare parts and repair solutions in proven OE (Original Equipment) quality – from brake components, filters, and batteries to injection systems and vehicle electronics. Each product embodies our decades of experience and innovative strength.

As your partner, we actively support you in achieving optimal repair results and ensuring long-term customer satisfaction.

eXtra – The world’s leading B2B loyalty program in the automotive aftermarket

With around 200,000 participants worldwide, eXtra is one of the largest and most successful B2B loyalty programs in the automotive aftermarket. The program was specifically designed to strengthen brand loyalty sustainably while creating real added value for workshops, distribution partners, and manufacturers.

Participants earn valuable points by purchasing selected Bosch Automotive Aftermarket products as well as products from participating partners. These points can be flexibly redeemed for attractive rewards, exclusive offers, and tailor-made promotions.

eXtra helps partners increase brand visibility, build long-term customer loyalty, and create additional purchasing incentives. At the same time, participants benefit from a simple, digital, and interactively designed bonus program offering attractive advantages for their business.

By combining customer loyalty, brand strengthening, and targeted growth initiatives, eXtra makes a sustainable contribution to successful collaboration in the automotive aftermarket.

DCP 800 – efficient and powerful
The new Bosch DCP 800 (short for “Diagnostic Common-Rail Pump Test Bench”) is a common-rail pump test bench, specially developed to meet the requirements of modern workshops.

With increasing demands on modern diesel systems, the precise and flexible testing of common-rail pumps is becoming crucial for workshop success. With the new DCP 800, workshops can secure a significant advantage: It combines high coverage for a wide range of pump types with fast testing times and an ergonomic operating concept.

Advantages at a glance:

• High utilization thanks to broad coverage of Bosch common-rail pumps used in passenger car, commercial vehicle and off-highway application.
• Time savings and high throughput due to an average testing time of only around 20 minutes per pump.
• Precise and reliable results through powerful drive technology and test pressures of up to 2,700 bar.
• Effective workflows through an ergonomic design with good access to the testing area and a flexible operator station.
• Always up-to-date thanks to easy online updates for software and test plans.

Value-based repairs are in higher demand than ever, and not only for older vehicles. But how can this be achieved without compromising on quality? Bosch eXchange provides the answer. With its comprehensive range of high-quality exchange products, vehicle repair becomes a success factor for automotive workshops.

The Bosch eXchange program includes starters, alternators, diesel injection systems, steering systems, brake calipers and engine management spare parts:

• Comprehensive program
• First-class quality and reliability
• Outstanding price-performance ratio
• Same warranty as for the new parts program
• Saving resources by reusing old parts

Full service. Maximum performance. Grow your workshop business the Bosch way.
More than 13,000 workshops worldwide are already experiencing the benefits of having Bosch as a strong partner. What are you waiting for?

The growth of digitalization, combined with new forms of electronics, new types of hybrid vehicles, new technologies, and new business models: independent workshops currently face major challenges. But all of these challenges can be transformed into big opportunities. With the right support, your workshop can benefit from those opportunities.

As a long-established partner to the leading vehicle manufacturers worldwide, Bosch has extensive experience and know-how when it comes to all kinds of vehicle technology. All of our knowledge flows into the development of workshop equipment, training, and technical support – which ensures that our partner workshops are in pole position among independent workshops.

Business excellence: Bosch Car Service workshops receive tailored business advice and special rates when purchasing spare parts and workshop equipment, becoming more successful through professional training and individual coaching.

Innovative technology: Bring the know-how of the world’s leading automotive company, Bosch, into your workshop. That will help you race ahead of the competition when it comes to accessing the technologies of tomorrow.

Digital support: Save time and money with Bosch digital solutions for repair, maintenance, and all operational processes.

Global network: Increase your attractiveness and visibility and become part of a top brand that car owners worldwide trust. As a Bosch Car Service workshop, you and your team are part of a global network and benefit from the experiences of other network partners.

Trusted quality: Impress your current and future customers with a broad-ranging service portfolio and the highest levels of quality in customer service. Our Bosch Car Service quality management system helps you and your team ensure lasting customer satisfaction!

Battery Service and High-Voltage: Reliable Diagnosis and Maintenance for All Vehicle Generations
Professional battery testing and maintenance place high demands on modern workshop equipment. Our broad portfolio supports automotive workshops in their daily work within the low-voltage segment (6V, 12V, 24V) as well as during the safe diagnosis and repair of modern high-voltage (HV) vehicles. Workshops and distributors can rely on Bosch as a comprehensive partner for future-proof testing and charging technology.

Our product range offers suitable solutions for efficient and safe operations:

Low-Voltage Battery Chargers (e.g., BAT 645, BAT 690, BAT 6120): Charge all common battery types (lead-acid, AGM, Gel, EFB, and LFP) smoothly and reliably stabilize the vehicle electrical system during diagnosis or ECU programming in backup and buffer modes.

Precise Battery Testers (e.g., BAT 115, BAT 191): Enable fast, non-intrusive testing of starter batteries as well as starting and charging systems directly on the vehicle, providing easy-to-document measurement results.

Cell Balancers (BCB 5524) & Battery Chargers/Dischargers (BAL 2260): Support the efficient repair of HV batteries at the module level through precise voltage balancing and controlled charge/discharge cycles.

Battery Leakage Testers (BTD 101) & Isolation Testers (BIT 1000): Ensure compliant leakage testing of battery packs and cooling systems, alongside reliable insulation measurement during high-voltage maintenance procedures.

For handling vehicle components, Bosch scissor lift tables and lifting systems make removal and installation around the vehicle simple, safe, and efficient. This applies in particular to engines, transmissions, and high-voltage batteries.

The scissor lift table provides convenient access to vehicle components, features self-explanatory functions, and is intuitive to operate.

The lift table complies with international regulations, making it suitable for cross-border use.

Remote diagnosis: As modern vehicle systems are steadily becoming more complex, Bosch provides remote support for vehicle maintenance and repairs.

Using the KTS 560/590 or RDS 500, experienced service experts from Bosch access the vehicle remotely and perform different tasks - from updating control units to key codings and programming components such as a trailer coupling. This offers workshops an excellent solution that makes everyday work for workshops easier and more efficient.

Bosch experts access manufacturer-specific data and the latest OE technologies required for many diagnostic and service tasks.
This enables workshops to carry out complex operations independently, without the need to refer vehicles to OE workshops.
The Remote Diagnostics Service provides targeted support precisely when conventional diagnostic methods reach their limits.

Workshops benefit from

• an efficient alternative to purchasing OE equipment or commissioning OE workshops
• a high and continuously expanding market coverage
• the know-how of experienced service experts
• easy planning thanks to the option to book appointments online

Chassis Components: Trust in every turn
Decades of experience in key chassis components within braking and steering systems position Bosch as an established system partner for chassis components. Workshops and distributors can rely on Bosch as a comprehensive partner for braking, steering, and chassis solutions – supporting safety, comfort, and performance throughout the entire chassis system.

Our product range offers suitable solutions for stable driving behavior:

Control arms guide the wheel precisely and are highly resistant to impacts due to the use of robust materials.

Stabilizer links contribute to reducing body roll during cornering.

Tie rods & tie rod ends transmit steering movements precisely to support stable wheel alignment.

Bushings & ball joints damp vibrations effectively and exhibit good temperature and aging resistance thanks to OE-proven rubber compounds.

For further information, please click here:
https://www.boschaftermarket.com/de/de/ersatzteile/produkte/fahrwerkskomponenten/

The new EXPERT top performance class redefines the standards for professional users and offers you the best for the job. A complete system solution of power tools, measurement technology, and accessories, developed for the highest demands.

Top performance from a single source
EXPERT stands for more than just power and performance. Innovative features and the most advanced technology help to reduce the risk of injury and also ensure comfortable work and the best results in every application.

One system, full compatibility
The core of the system is the new EXPERT batteries and chargers, which deliver exceptional performance with advanced technology. The full compatibility with all tools in the Bosch Professional 18V System, as well as the cross-brand AmpShare Alliance, guarantees you maximum flexibility and efficiency.

The right solution, easily found
EXPERT makes the choice easier for professionals: Experience the significant extra performance of the products and use the precise user guidance to quickly find the best solution for your specific application. This allows you to make a quick and well-informed purchasing decision, so you can find the right solution for any task, no matter how demanding.