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Robert Bosch GmbH
Product: Remote Diagnostics Service

Remote Diagnostics Service

Description

Remote diagnosis: As modern vehicle systems are steadily becoming more complex, Bosch provides remote support for vehicle maintenance and repairs.

Using the KTS 560/590 or RDS 500, experienced service experts from Bosch access the vehicle remotely and perform different tasks - from updating control units to key codings and programming components such as a trailer coupling. This offers workshops an excellent solution that makes everyday work for workshops easier and more efficient.

Bosch experts access manufacturer-specific data and the latest OE technologies required for many diagnostic and service tasks.
This enables workshops to carry out complex operations independently, without the need to refer vehicles to OE workshops.
The Remote Diagnostics Service provides targeted support precisely when conventional diagnostic methods reach their limits.

Workshops benefit from

  • an efficient alternative to purchasing OE equipment or commissioning OE workshops
  • a high and continuously expanding market coverage
  • the know-how of experienced service experts
  • easy planning thanks to the option to book appointments online

More products by Robert Bosch GmbH

ESI[tronic] Diagnostic Software

ESI[tronic] Diagnostic Software

The globally proven diagnostic software for the diagnosis, repair and maintenance of vehicles: efficient, comprehensive, simple, and fast.

  • Information for over 130,000 vehicles from around 150 brands.
  • Tailored to the needs of the workshop.
  • Always up to date.
  • Reliable hardware from Bosch.
  • Experience and expertise.

The diagnostic software provides everything needed for efficient and professional vehicle diagnosis, repair and maintenance. Workshops can license the modular software packages according to their needs. The software updates automatically in the background with constantly expanding vehicle coverage, ensuring it always stays current.

Highlights:

  • Launch of the new ESI[tronic] AI Assistant:
    The upcoming integration of the new AI Assistant into the ESI[tronic] software brings together the worlds of artificial intelligence and the extensive hands-on automotive expertise that Bosch has built up over many years. Troubleshooting and repair processes are significantly accelerated by an AI-based, chatbot-like search across Bosch's entire internal knowledge base and global expertise. For mechanics, this translates into fact-based AI support with a substantial reduction in troubleshooting and document search times. It acts as an intelligent dialogue partner, simplifying and accelerating the search for faults and documentation.
  • Direct Access to Original Manufacturer Documents and Secure Vehicle Data:
    A key advantage of ESI[tronic] is its ability to provide direct and standardized access to the original documents of various vehicle manufacturers, eliminating the time-consuming process of searching through different manufacturer portals. Furthermore with the integrated and standardized Secure Diagnostic Access (SDA) solution, Bosch offers a central and secure gateway to protected vehicle data, ensuring that workshops can work efficiently and in compliance with manufacturer specifications. These features are crucial for modern vehicle repair and a significant advantage for our users.