Service platform: your digital interface to B2B customers

A service or self-service platform can be the ideal digital point of contact and permanent interface to your B2B customers. For automotive parts manufacturers, wholesalers, dealer groups and workshop chains, such a platform is the key to long-term customer loyalty and tapping into new sales potential. Not only can your business customers obtain comprehensive information, they can also order directly from you. At the same time, you relieve your service staff and create space for lucrative additional business. Use the proven and customisable software solution from Speed4Trade.

Your advantages with a service platform from Speed4Trade at a glance:

• 24/7 access: your customers have round-the-clock access to important information such as sales documents, installation instructions, spare parts catalogues, parts information and purchase histories.
• Comprehensive support: Integrated functions such as price lists, stock levels, delivery and tracking status as well as common payment methods and Click & Collect.
• Extended services: Integrated appointment diaries, service tickets and remote services for seamless communication.
• Integrated B2B shop: Enables the sale of spare parts, consumables and merchandising items.
• Fail-safe platform: Speed4Trade COMMERCE's robust technology ensures smooth ordering processes.
• Flexible integration: With plugin and connector technology, best-in-class applications and established systems such as ERP can be seamlessly integrated.

Lower costs and new sales potential

The Speed4Trade service platform enables your customers to access relevant information such as installation instructions and spare parts catalogues at any time. This reduces the costs per customer contact, as your customers are actively involved and your service employees are relieved of work. The integrated B2B shop with intuitive shopping experience opens up new sales potential through cross-selling and upselling. You can rely on Speed4Trade's fail-safe platform technology, which is based on state-of-the-art enterprise technology. Discover all the benefits and functions for your service platform here: www.speed4trade.com/en/solutions/selfservice-portals/.

Proven and future-orientated software solutions in use

For more than 15 years, well-known national and international companies have relied on Speed4Trade's powerful and future-orientated software solutions. We impress our customers with our many years of expertise in the automotive aftermarket, in-depth e-commerce know-how and technical excellence. Our experienced development teams and reliable project management guarantee the realisation of your projects on time and on budget.

Would you like to find out more about the service platform and Speed4Trade? Make an appointment with our customer service team on +49 9602 9444-0 or visit us at the eBay stand in Hall 2.0 C51G.

Meet our experts, Domenic Sauer and Thomas Kneißl, at Automechanika in Frankfurt. The two of them will be giving a presentation on "Professioneller Teileverkauf durch Daten- und Systemunterstützung bei eBay" (only in german) in the E-Commerce Networking Lounge on each of the two days of the fair. The dates are:

• Tuesday, 10th September from 11:30 a.m. - 12:00 p.m.
• Friday, 13th September from 14:00 - 14:30 p.m.

Further information on the service platform and Speed4Trade can be found at:

www.speed4trade.com/en/solutions/selfservice-portals/
www.speed4trade.com.