Fleet management: Digital customer service as the key to strong partnerships

Would you like to future-proof your established customer service? A central digital fleet management platform offers tyre and spare parts manufacturers, dealers, dealer groups and workshop chains the ideal basis for long-term, stable partnerships. Comprehensive service offerings and nationwide availability make it particularly attractive for fleet customers. Speed4Trade's high-performance and future-orientated fleet management platform offers automated processes and an outstanding user experience for your customers.

Advantages of the Speed4Trade fleet management platform:

• Comprehensive overview: Workshop networks maintain a complete overview of all vehicle data and the digital vehicle file of each individual fleet vehicle at all times.
• Manufacturer specifications and original spare parts: Retrievable repair specifications with original spare parts (OE) or high-quality spare parts in original equipment manufacturer quality (IAM) for spare parts and tyres.
• Contract and condition management: Consideration of framework agreements, conditions and prices between manufacturers, suppliers, branch network operators, service workshops and fleet customers.
• Integrated instructions and product catalogues: Repair instructions with work values, guide times and product data catalogues for spare parts, tyres and rims make it easy to define service packages.
• Reliable IT interfaces: Seamless integration between IT systems of all contracting parties (e.g. ERP systems, workshop software, different data formats) for a high degree of automation.
• Additional sales through configurators: An integrated tyre/rim configurator enables additional sales revenue.
• Modern digital services: Integration of web- and app-based tools for comprehensive digital services.
• Efficient workshop and service processing: Optimised implementation of workshop repairs, fleet checks and mobile and breakdown services.
• Centralised order data: Clear visualisation of order data from various ERP systems and workshop software on one platform.
• Early warning systems and needs-based maintenance: Increase the mileage of the vehicle fleet, reduce downtimes, lower the risk of accidents and enable considerable savings.

Focus on service data and digital vehicle files - your advantage

Speed4Trade's fleet management platform, tailored to the needs of you and your fleet customers, is based on robust enterprise technology and fulfils the highest requirements for a central data platform. Reliable interfaces to product data catalogues (OE and IAM parts) as well as order data from ERP systems and workshop software form the basis for all service and repair services for fleet vehicles. Stored framework agreements, conditions and prices support intelligent repair management and efficient, cost-saving working methods. Early warning systems and regular maintenance reports increase the mileage of your customers' vehicle fleets and open up considerable savings potential.

Find out more about the benefits and functions for your fleet management at www.speed4trade.com/en/solutions/fleet-management/.

Proven and future-orientated software solutions in use

For over 15 years, renowned national and international companies have relied on Speed4Trade's forward-looking and powerful software solutions. Our many years of expertise in the automotive aftermarket, in-depth e-commerce knowledge and technical excellence convince our customers. Thanks to reliable project management, we guarantee the realisation of your projects on time and within budget.

Would you like to find out more about fleet management and Speed4Trade? Make an appointment directly with our customer service team on +49 9602 9444-0 or visit us at the eBay stand in Hall 2.0 C51G.

Meet our experts, Domenic Sauer and Thomas Kneißl, at Automechanika in Frankfurt. The two of them will be giving a presentation on "Professioneller Teileverkauf durch Daten- und Systemunterstützung bei eBay" (only in german) in the E-Commerce Networking Lounge on each of the two days of the fair. The dates are:

• Tuesday, 10th September from 11:30 a.m. - 12:00 p.m.
• Friday, 13th September from 14:00 - 14:30 p.m.

Further information on fleet management and Speed4Trade can be found at

www.speed4trade.com/en/solutions/fleet-management/
www.speed4trade.com.