After Sales ACCESS is a comprehensive database of the most important information of the European car aftermarket. It provides a structured and well-organized overview as well as deep insights in 35 different markets.

An after sales expert team of native speakers (analysts, consultants, database developers) is responsible for After Sales ACCESS. The experts are always in close contact with all 35 markets in Europe.

After Sales ACCESS is supporting in:

• giving future orientation for your business in the European market
• getting a second and neutral opinion about the markets and especially the volumes
• optimizing your sales steering in the European countries
• calculating your market potential and market share for the regions of your regional retail areas
• finding the right partners for you in foreign markets
• giving a better understanding of foreign markets together with well known after sales experts

Your benefits with After Sales ACCESS:

• fast availability of important aftermarket KPIs with easy export functionality
• plenty of information out of one source keeps your data integrations at a minimum
• (35 European countries incl. Russia, Belarus, Ukraine, and Turkey)
• saving time and money instead of doing the research by yourself
• reliable data from a neutral source for validating your own numbers and reportings secure your decision-making process
• stay up to date regarding important market moves

Contents of the After Sales ACCESS database:

After Sales ACCESS is based on more than 100.000 records:

Aftermarket volume for

• 10 product groups in terms of sales until 2015

IAM / OES structure

• number of companies, outlets, employees and turnover data for all relevant target groups effective 2015/2016
• Distributors, marketing systems, trading groups, retail chains, fast fitter, autocenter, car dealer, repairers, rack jobber, gas stations, DIY stores, mass merchandiser, direct marketer, e-commerce, intermediates, fleet management, vehicle manufacturer, etc.

Car park data of each European country (in cooperation with Headline) with over time development

• new registrations until 2016
• total car park data are broken down by brand and age segment until 2016

More than 8.000 company profiles with over time development

• turnover from annual report data until 2015, estimated data until 2015/2016, calculated data for 2016
• number of outlets until 2016
• number of employees from company info until 2015, estimated data until 2015/2016, calculated data for 2016

General data about 35 countries

• population and economic data until 2016

Wolk after sales is one of the leading automotive aftermarket experts for the european after sales market.
We conduct individual Marketresearch for the automotive after sales industry with a wide variety of different methods and approaches.
Our aftermarket expert team has extensive experience in customer questionnaires, data research and analysis of the collected market data.

Avoid improper data collection and time-consuming questionnaire design.

We can help.

Automotive Aftermarket Research

What you need for your decision making processes are confirmed facts and trends. There is not enough time or funds for extensive field research.

You need information about:

• market volumes of individual products
• sales and distribution
• prices / margins
• individual market participants

With detailed data basis, long-term industry experience and a research network composed of industry experts, wolk after sales experts are able to conduct reliable studies, comparisons and assessments of product markets at an attractive price-to-service rate.

Feel free to enquire whether specific information is available or when it could be researched.
Should some information be unavailable within a short time, we will inform you of such circumstance after a preliminary research.

Customer Surveys

You wish to measure your customers’ preferences and expectations toward your company in comparison with your competitors?

You need price comparisons?

Or perhaps you wish to survey new trends?

Wolk after sales experts bring to you approaches and methods adjusted to your individual questions.

Our portfolio includes:

• web-supported research methods
• telephone survey
• mystery shopping
• interviews with experts or
• group discussions.

wolk after sales experts are supported in these services by a network of field work specialists.

Improve service, quality, and efficiency
increase your revenue

The entire automotive industry is in the middle of challenging times. Many trends, like electrification, digitization, the complexity of new technology, difficult access to data, and the decreasing interest of young talents are going to change also the aftermarket landscape dramatically.

The positive aspect is, that the automotive aftermarket is changing slowly. Therefore, we believe that there is still enough time to face challenges.
The ProFit 2.0 performance coaching for garages is aiming to help your garage become more profitable and more flexible being able to adjust to future challenges.

THE WHO IS WHO OF THE MOST RELEVANT ONLINE MARKET PLAYERS

The Automotive Aftermarket E-Commerce channel has been growing with two-digit growth rates for 10 years and is gaining even more importance since the Pandemic has changed our daily lives and behaviors.

We have collected all relevant E-Commerce players who are dealing with car parts in Europe. Our After Sales ACCESS Database is presenting the single webshops and gives insights to whom they belong.
Based on the websites traffic of visitors, you can estimate their relevance by country. Additionally, we have detected each Automotive Aftermarket E-Commerce player their sales accounts on Ebay and Amazon.

https://wolk-aftersales.com/automotive-aftermarket-e-commerce-insights/

After Sales ACCESS is a comprehensive database of the most important information of the European car aftermarket. It provides a structured and well-organized overview as well as deep insights in 35 different markets.

An after sales expert team of native speakers (analysts, consultants, database developers) is responsible for After Sales ACCESS. The experts are always in close contact with all 35 markets in Europe.

After Sales ACCESS is supporting in:

• giving future orientation for your business in the European market
• getting a second and neutral opinion about the markets and especially the volumes
• optimizing your sales steering in the European countries
• calculating your market potential and market share for the regions of your regional retail areas
• finding the right partners for you in foreign markets
• giving a better understanding of foreign markets together with well known after sales experts

Your benefits with After Sales ACCESS:

• fast availability of important aftermarket KPIs with easy export functionality
• plenty of information out of one source keeps your data integrations at a minimum
• (35 European countries incl. Russia, Belarus, Ukraine, and Turkey)
• saving time and money instead of doing the research by yourself
• reliable data from a neutral source for validating your own numbers and reportings secure your decision-making process
• stay up to date regarding important market moves

Contents of the After Sales ACCESS database:

After Sales ACCESS is based on more than 100.000 records:

Aftermarket volume for

• 10 product groups in terms of sales until 2015

IAM / OES structure

• number of companies, outlets, employees and turnover data for all relevant target groups effective 2015/2016
• Distributors, marketing systems, trading groups, retail chains, fast fitter, autocenter, car dealer, repairers, rack jobber, gas stations, DIY stores, mass merchandiser, direct marketer, e-commerce, intermediates, fleet management, vehicle manufacturer, etc.

Car park data of each European country (in cooperation with Headline) with over time development

• new registrations until 2016
• total car park data are broken down by brand and age segment until 2016

More than 8.000 company profiles with over time development

• turnover from annual report data until 2015, estimated data until 2015/2016, calculated data for 2016
• number of outlets until 2016
• number of employees from company info until 2015, estimated data until 2015/2016, calculated data for 2016

General data about 35 countries

• population and economic data until 2016

Wolk after sales is one of the leading automotive aftermarket experts for the european after sales market.
We conduct individual Marketresearch for the automotive after sales industry with a wide variety of different methods and approaches.
Our aftermarket expert team has extensive experience in customer questionnaires, data research and analysis of the collected market data.

Avoid improper data collection and time-consuming questionnaire design.

We can help.

Automotive Aftermarket Research

What you need for your decision making processes are confirmed facts and trends. There is not enough time or funds for extensive field research.

You need information about:

• market volumes of individual products
• sales and distribution
• prices / margins
• individual market participants

With detailed data basis, long-term industry experience and a research network composed of industry experts, wolk after sales experts are able to conduct reliable studies, comparisons and assessments of product markets at an attractive price-to-service rate.

Feel free to enquire whether specific information is available or when it could be researched.
Should some information be unavailable within a short time, we will inform you of such circumstance after a preliminary research.

Customer Surveys

You wish to measure your customers’ preferences and expectations toward your company in comparison with your competitors?

You need price comparisons?

Or perhaps you wish to survey new trends?

Wolk after sales experts bring to you approaches and methods adjusted to your individual questions.

Our portfolio includes:

• web-supported research methods
• telephone survey
• mystery shopping
• interviews with experts or
• group discussions.

wolk after sales experts are supported in these services by a network of field work specialists.

Improve service, quality, and efficiency
increase your revenue

The entire automotive industry is in the middle of challenging times. Many trends, like electrification, digitization, the complexity of new technology, difficult access to data, and the decreasing interest of young talents are going to change also the aftermarket landscape dramatically.

The positive aspect is, that the automotive aftermarket is changing slowly. Therefore, we believe that there is still enough time to face challenges.
The ProFit 2.0 performance coaching for garages is aiming to help your garage become more profitable and more flexible being able to adjust to future challenges.