Avayler Hub Pro
Avayler Hub Pro, The Ultimate Automotive Service Solution For You And Your Customers.
Provide a better customer experience, improve operational efficiencies, and create a seamless brand experience. You’ll gain a 360-degree view of your business, meaning you can prioritize customer service and boost profitability.
Avayler Hub Pro features include:
- Customer Portal: Allow customers to effortlessly manage their job and estimate history, make changes to their appointments, and receive alerts when their technician is en route. The portal integrates with standard CRMs, finance systems, and customer survey providers.
- Dynamic Pricing & Job Scheduling: Automatically generate time slots on your eCommerce website based on availability and demand. Adjust prices to maximize your margin on every job and optimize your technicians’ schedules based on availability, location, and skillsets.
- Job Management: Maximize efficiency by optimizing daily job schedules, utilizing service location assets effectively, creating orders with multiple sequenced jobs, and defining parameters for auto-assigning quality control tasks to jobs.
- Parts Management: Seamlessly integrate with preferred parts providers, electronically order parts from job cards, efficiently manage jobs and estimates, access real-time stock levels, and track stock lifecycle while maintaining accurate records of parts costs per job.
- Order Management: Effortlessly handle customer orders, estimates, and discount codes, manage complex stock orders for multiple service locations, and receive online orders through eCommerce with source-specific markings.
- Customer App: Empower customers to take control of their job requests with a customizable Customer App. They can view order and job history, track current jobs and work in progress, and conveniently accept or decline work requests.
- Technician App: Enable technicians to access their jobs via a handheld device. Establish workflows for task-level job records, conduct quick, detailed inspections with color-coded statuses, notes, and pictures, maintain compliance with a full audit trail.
- Reporting Functionality: Access insightful customer data for use in data visualization tools, identify opportunities to improve processes and workflows, and gain a holistic view of your mobile operations with Operational Reporting Dashboards.