soft-confirm is a web application to notify customers of required order extensions. The potential services are transmitted to your customer and presented via video. You create transparency digitally and ensure increased customer confidence. Your customer has all the relevant facts for placing an order. Required repairs can be confirmed or commissioned online at any time.

• The service advisor records a video clip for his customer which identifies the potential repairs and sends it to soft-confirm.
• The service advisor creates an offer in soft-confirm and sends it to the customer along with the video.
• The customer checks the video and approves the desired services directly online.
• The service advisor receives a real-time message and ensures the additional work is carried out.
• The customer also automatically receives an order confirmation.