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The knowledge advantage: experimenting and learning for the future in the Future Mobility Workshop 4.0

Feb 17, 2020

Innovation showcase, training centre and test lab for car dealers and workshops: the Future Mobility Workshop 4.0 at Automechanika Frankfurt – organised in cooperation with the Institute for the Automotive Industry (IfA) – showcases the technologies, processes and business models of the future, offering automotive professionals valuable expertise and new ideas for their own work in future.

The automotive industry is undergoing a profound transformation. Workshops and car dealerships in particular are being confronted with a great deal of uncertainty, as opportunities to test or try out new technologies and services in advance are frequently very limited.

The Future Mobility Workshop 4.0 at Automechanika Frankfurt, which is being organised in cooperation with the Institute for the Automotive Industry (IfA), makes it possible to experience and try out tomorrow’s solutions live and in person. It is an innovation showcase, training centre and test lab for the technologies, processes and business models of tomorrow, serving as a practical port of call for SMEs in the automotive industry. A total of twelve learning stations invite visitors to try out new technologies and systems and come to grips with the technological transformation within the automotive industry. The goal is to provide employees and automotive professionals from workshops and car dealers with valuable know-how and new ideas for shaping their own work in future.

Twelve learning stations focused on aftersales in the Festhalle

The focus here is on aftersales, and the following learning stations mapping the customer journey will be set up in the Festhalle: identifying technical problems, scheduling appointments, getting to the workshop, alternative mobility, vehicle acceptance, diagnostics & troubleshooting, ordering parts, provision of services/repairs, vehicle inspection, getting to the workshop, vehicle handover / invoicing and follow-up activities.

Each station details the impacts of technical trends on this particular step of the process in a way that combines a conceptual approach with practical solutions.

There will also be lectures and panel discussions on the topic within the framework of the Automechanika Academy in which representatives of the Institute for the Automotive Industry (IfA) will be taking part.

Find out more about the Future Mobility Workshop 4.0 project being organised by the Institute for the Automotive Industry on the IfA website.

Workshops at Automechanika Frankfurt

Practical workshops have been a regular feature of Automechanika Frankfurt for many years now. Increasing digitalisation and new technological developments are presenting automotive workshops with major challenges, and regular training is essential to stay up to date. In cooperation with prominent partners, Automechanika Frankfurt is organising a series of practical workshops in German and English to provide automotive and commercial vehicle professionals with the expertise they need.

Automechanika Frankfurt will take place from 8 to 12 September 2020.

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* preliminary figures 2019

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